Menu
We have collated a list of frequently asked questions, but we also understand that your Modius Sleep experience is person, therefore if you have a question that is not covered below, please feel free to reach out to the Neurovalens Clinical Care team using the form on the contact page.
Modius Sleep is an FDA cleared wearable medical device, for low risk treatment of chronic insomnia that can be used in the comfort of your own home.
Modius Sleep works by using a technology known as electrical vestibular nerve stimulation (VeNS). VeNS is a non-invasive therapeutic method which has shown to improve chronic insomnia.
The vestibular system not only provides our sense of balance but it is now understood that the vestibular system can also influence a person’s sleep, hence rocking a baby to sleep and why people tend to get sleepy during a long car or train journey.
For further information see link to our published research paper:
Repeated electrical vestibular nerve stimulation (VeNS) reduces severity in moderate to severe insomnia; a randomised, sham-controlled trial; the modius sleep study.
There are a number of options available, and this can be determined on a case by case basis. Reach out to our Customer Care team for further advise using the contact form.
It is important to distinguish that the CPAP is intended to treat Sleep Apnea, while the Modius Sleep device is intended to treat Chronic Insomnia – these are two separate conditions.
We recommend you consult your physician regarding any other conditions or treatments.
We would recommend you discuss your own situation with your doctor prior to discontinuing any medication.
Modius Sleep is available across the United States via prescription. There are two ways to get a prescription.
Yes, most airlines will allow the Modius headset to be taken on board, whether in hand luggage or in a checked-in suitcase. Many of our users regularly travel with their Modius and don’t encounter any difficulty. whatsoever.
However, a small number of airlines may restrict the carrying of items which contain a lithium battery so you may wish to check with your carrier prior to flying. For your reference, the type of battery contained in a Modius headset is a Lithium Polymer 3.7V 155mAh 0.57Wh.
Orders for Modius headsets placed via our website are usually dispatched within 3-5 working days via DHL express.
Currently Modius can only be shipped to the United States.
We offer a 14-day money-back guarantee if you have purchased your headset via our website. Please note that if you decide to return your headset, the cost of your return shipping costs are not covered.
All Modius headsets come with a 3 year limited warranty which starts from the date of receipt, and extends only to the purchaser of the product from our site. It does not extend to any subsequent or other owner or transferee of the product. The warranty period is not extended if we replace a warranted product.
If your headset is not functioning properly for any reason, please contact Customer Care by emailing [email protected]. and they will be able to help with any troubleshooting steps and advice. If it has been determined that a Warranty Repair is required, our team will give you details on how to return your headset. For further information regarding the warranty, see our Conditions of Use.
Should you have a headset needing repair outside of the initial warranty period, our Customer Care team will be able to advise likely costs of a repair.
You can post your headset to us for review and a no-obligation quote.
Keep up to date with our latest products, research and company news.
Neurovalens is a global health-tech company that creates non-invasive neurostimulation products used to solve some of the world’s greatest health challenges.
Our medical device technology offers unparalleled transdermal activation of the homeostatic nuclei of the brainstem and hypothalamus, allowing for alterations in autonomic function, circadian regulation and Neuro-metabolic influence.
