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Frequently Asked Questions

We have collated a list of frequently asked questions, but we also understand that your Modius Sleep experience is personal, therefore if you have a question that is not covered below, please feel free to reach out to the Neurovalens Clinical Care team using the form on the contact page.

About Modius Sleep

Modius Sleep is an FDA cleared wearable medical device, for low risk treatment of chronic insomnia that can be used in the comfort of your own home.

Modius Sleep works by using a technology known as electrical vestibular nerve stimulation (VeNS). VeNS is a non-invasive therapeutic method which has shown to improve chronic insomnia. 

The vestibular system not only provides our sense of balance but it is now understood that the vestibular system can also influence a person’s sleep, hence rocking a baby to sleep and why people tend to get sleepy during a long car or train journey.

For further information see link to our published research paper:

Repeated electrical vestibular nerve stimulation (VeNS) reduces severity in moderate to severe insomnia; a randomised, sham-controlled trial; the modius sleep study.

Read the published paper

The neurostimulation is delivered through two self-adhesive electrode pads which are placed on the skin behind each ear. It is recommended that the headset is worn for 30 minutes each evening 1-2 hours prior to going to bed. For more information please watch this short video.

While some devices apply electrical stimulation to the head, the specific mechanism of how Modius Sleep works is very different. The Modius Sleep device was designed to apply stimulation specifically to the vestibular nerves. The reason we target the vestibular nerves is that they provide a direct connection to the deep parts of the brain and allow us to influence areas that regulate sleep.

If any of the following are true, then unfortunately Modius Sleep is not suitable for you:

  • You are under the age of 22
  • You are suffering from skin irritation behind the ears (e.g., eczema)
  • You have vestibular dysfunction or inner ear disease
  • You suffer from reflex vestibular epilepsy
  • You are pregnant
  • You have an implanted pacemaker, cardiac defibrillator or neurostimulation device

 

In addition, we also recognise that everyone is different, and as is true with most medical treatments, individual results will vary. There are many factors which can influence your ability to sleep, including medical conditions and medication, age, stress, routine and many others.

We offer a  30-day money back guarantee. Visit our returns page for more information.

Yes!

Modius Sleep has been cleared by the FDA as a Medical Device to treat chronic insomnia. The device was designed by neurologists and is based on the type of treatment technique that has been around for decades and is well established.
Modius Sleep is not currently covered by health insurance, although this is something we are actively working towards. Our device represents a breakthrough in treating chronic insomnia providing a non-invasive, home-based solution and we are committed to making our technology accessible to you as early as possible to purchase via a prescription. We offer a payment plan at checkout so you can purchase the product with the option of splitting the payment over several months.

Other Sleep Treatments

It is important to distinguish that the CPAP is intended to treat Sleep Apnea, while the Modius Sleep device is intended to treat Chronic Insomnia – these are two separate conditions. 

We recommend you consult your physician regarding any other conditions or treatments.

We would recommend you discuss your own situation with your doctor prior to discontinuing any medication.

Using Modius Sleep

Modius Sleep is available across the United States via prescription. There are two ways to get a prescription.

  1. Contact your physician and ask them for a prescription. You can point them to some more information on our website if required, or ask them to reach out to our clinical team directly via [email protected]
  2. Get a prescription online through Beluga Health. Simply complete the form on the Modius Sleep page and you will be redirected to the Beluga health platform for an independent consultation.
Modius Sleep works by stimulating the vestibular nerve so you will feel a light tingling sensation behind the ears where the pads are placed. This sensation is less noticeable as you become accustomed to it over the 30 minute session.

As the vestibular system is primarily responsible for balance in the body, it’s normal to feel a little unsteady when wearing the headset (which is why we recommend only using it whilst seated). You will probably feel a slight rocking or swaying feeling from side to side, with the sensation often likened to that of being on a boat.

If you are prone to seasickness, it’s possible that you will only be able to tolerate a very low level of stimulation, although over time you will get used to the feeling. You don’t need to be at the highest level for it to be working – just stick to the level at which you can feel the swaying sensation yet it’s still comfortable for you.

There are 10 power levels with the Modius Sleep headset, and it’s important to determine what the optimum and most comfortable level is for you. We recommend starting on a lower level (ie level 1-3) and increasing the level gradually.
No, Modius Sleep is not intended to be worn in bed or while sleeping. It should be worn in the evening before bed as you are starting to wind down for the night. Most users wear Modius Sleep whilst watching TV or reading a book.
Your Modius device activates the vestibular nerve which is responsible for balance. For this reason, we recommend you complete your Modius session whilst sitting down

Yes, most airlines will allow the Modius headset to be taken on board, whether in hand luggage or in a checked-in suitcase. Many of our users regularly travel with their Modius and don’t encounter any difficulty. whatsoever.

However, a small number of airlines may restrict the carrying of items which contain a lithium battery so you may wish to check with your carrier prior to flying. For your reference, the type of battery contained in a Modius headset is a Lithium Polymer 3.7V 155mAh 0.57Wh.

Shipping

Orders for Modius headsets placed via our website are usually dispatched within 3-5 working days via DHL express.

Currently Modius can only be shipped to the United States.

We offer a 30-day money-back guarantee if you have purchased your headset via our website. Please note that if you decide to return your headset, the cost of your return shipping costs are not covered.

All Modius headsets come with a 3 year limited warranty which starts from the date of receipt, and extends only to the purchaser of the product from our site. It does not extend to any subsequent or other owner or transferee of the product. The warranty period is not extended if we replace a warranted product.

If your headset is not functioning properly for any reason, please contact Customer Care by emailing [email protected]. and they will be able to help with any troubleshooting steps and advice. If it has been determined that a Warranty Repair is required, our team will give you details on how to return your headset. For further information regarding the warranty, see our Conditions of Use.

Should you have a headset needing repair outside of the initial warranty period, our Customer Care team will be able to advise likely costs of a repair.

You can post your headset to us for review and a no-obligation quote.

Getting Started with Modius Sleep

Watch this short video to get familiar with how to use Modius Sleep and get the most out of each session. You will learn how to activate your headset when you first recieve it, how to prepare and clean the area behind your ears and where to place the pads. You will then learn how best to place the headset, and find out more about the 10 stimulation levels and how to find the right one for you.

Play Video

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Neurovalens is a global health-tech company that creates non-invasive neurostimulation products used to solve some of the world’s greatest health challenges.

Our medical device technology offers unparalleled transdermal activation of the homeostatic nuclei of the brainstem and hypothalamus, allowing for alterations in autonomic function, circadian regulation and Neuro-metabolic influence.

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