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Free Shipping to all 50 states
Dispatched within 3-5 days
Reliable shipping with DHL
Made in United Kingdom

Shipping

The most important things you need to know:

  • Shipping cost: FREE
  • Shipped by: DHL
  • Shipping to: United States of America

Order processing and delivery times:

  • When we receive your order, it will be processed within 24 hours
  • We will aim to dispatch your order within 3-5 days
  • In most cases, we expect you should receive your order within 5-7 days

Exceptions:

  • In some cases, we may need to use Royal Mail for shipping although this is not our standard practice
  • Shipping costs may apply for out of warranty returns 
  • We cannot ship to PO boxes
  • We currently aren’t shipping outside USA

Returns

We offer a 30-day money-back guarantee if you have purchased your headset via our website. Please note that if you decide to return your headset, the cost of your return shipping will be $35 and this amount will be deducted from your refund.

Please note that we reserve the right to send your item back to you if it has been returned to us after 30 days, unless faulty.

Please contact our Clinical Care ([email protected]) team for more information, and to request a returns form.

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Neurovalens is a global health-tech company that creates non-invasive neurostimulation products used to solve some of the world’s greatest health challenges.

Our medical device technology offers unparalleled transdermal activation of the homeostatic nuclei of the brainstem and hypothalamus, allowing for alterations in autonomic function, circadian regulation and Neuro-metabolic influence.

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